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Upload Failure for VPN-Accessed Files

Document Upload fails when the file is stored on a network drive and accessed via a VPN connection.

Bryan Rice avatar
Written by Bryan Rice
Updated over 4 years ago

Due to browser-related issues, you may experience a strange error when trying to upload a document to Archinet Projects when the file is stored on a network drive that you are accessing thought a Virtual Private Network (VPN).

The error may look something like this:

To resolve this issue, please copy the file from the network drive onto your local hard drive first (for example: to the Desktop) and then proceed with the file upload process as normal.

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